Portal Connections
Municipal permitting systems are fragmented by vendor, workflow, and authentication model.
PermitLens connector model
- API-based connections where public or partner feeds exist
- Browser automation where portals require user login flows
- Email-driven parsing when systems only emit updates through inbox workflows
The product requirement
Teams should see connector coverage and connector health directly in the app.
If there is ambiguity about what data is trustworthy, the dashboard stops being operational and turns back into a guess.